What is your refund policy ?
All cancellations and requests for refunds must be submitted in writing to United Soccer Coaches via e-mail to exhibits @ unitedsoccercoaches . org . Telephone requests will not be honored .
» There is a 25 % nonrefundable deposit assumed on each registration , at the time of registration .
» For a refund of amounts above the deposit amount , exhibitors must notify the Exhibits Assistant Manager by 11:59 p . m . EST on September 22 , 2023 ; for a 50 % refund above the deposit amount , exhibitors must notify the Exhibits Assistant Manager by 11:59 p . m . EST on November 30 , 2023 . Refund requests will not be granted after 11:59 p . m . EST on November 30 , 2023 , no exceptions . » No refunds will be made on-site . » United Soccer Coaches is not responsible for any change / cancellation charges assessed by airlines , travel agents , hotels , or other similar vendors .
» No refunds for meal ticket purchases or individual membership .
» No refunds for lead retrieval services . Show Management is not responsible for improper use of the software .
» Transfers for a future Event will not be granted unless approved by Show Management .
What costs might incur in addition to my booth space fee ?
Most exhibitors will incur or need material handling / drayage charges and shipping charges . Some exhibitors may incur or need electronic connection , internet connection , phone service , or additional booth furniture ( display racks , etc .). Prices will be available in the Exhibitor Service Manual emailed to you once your booth number is assigned later this fall .
Can I have extra badges for my extra staff and / or clients ?
Yes , you can . IF you have exceeded the allotment that comes complimentary with your booth , you can purchase Exhibitor Badges for $ 50 / badge . These can be added on through our Sponsorship page .
If you have not exceeded your complimentary amount , please provide use with those names as you would normally prior to Convention .
Can I have access to the United Soccer Coaches Convention attendee list ?
Unfortunately , no . According to the association policy , we do not share our attendee list or member list . IF you would like to collect attendee information , please see our Lead Capture add-on .
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